Returns & Exchanges
Salomon Australia offers a 30-day return policy on all full-priced items, provided they are in original, unworn condition with all tags and packaging intact. We are committed to ensuring you have the right gear for your outdoor adventures.
Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original product packaging and include the return authorization form inside the parcel.
Label and Post
Download and print your pre-paid shipping label, attach it to the outside of your package, and drop it off at any Australia Post location.
Refund Processing
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing